Terms of Use
UPDATED MARCH 21, 2021
It is your responsibility to check this “Terms of Use” page each time you order our products to ensure you are up to date with any changes or amendments.
Our Products are owned and operated by Thrive1023 DBA Soul (“The Company”, “we”, or “us”). The term “you” refers to any purchaser and/or user of any of our Products and/or our Website, www.MySoulCBD.com. (the Site).
Throughout this Agreement, the terms ” MySoulCBD.com,” “Soul”, “us,” and “we” may refer to us, the Company, as is appropriate and depending on the context in which the term is used. “You” means you, the person who is agreeing to these Terms of Service.
These Terms of Use for Products (“Terms of Use”) state how you may use our Products and our Website. It is important to read these Terms of Use carefully. We reserve the right to change these Terms of Use from time to time as we see fit. Through your continued use of our website or ordering of our products, you agree to any changes we may make.
Children Under Eighteen
Soul CBD does not knowingly sell our products to, nor collect personally identifiable information from, children under the age of Eighteen (18). If you are under the age of Eighteen (18), you may not use this website or order our products. By using our website or purchasing our Products, you acknowledge you are over the age of Eighteen (18). Any registration by or use of our Products by anyone under age Eighteen (18) is unauthorized, unlicensed and in violation of these Terms of Use.
Who May Purchase
You Agree to only purchase products for yourself or for another person for whom you are legally permitted to do so or for whom you have obtained the express consent to provide their name, address, method of payment, credit card number, and billing information.
You agree to be financially responsible for all purchases made by you or someone acting on your behalf. You agree to use our Products for legitimate, non-commercial purposes only and not for speculative, fraudulent or illegal purposes.
By using any of our Products you are agreeing to these Terms of Use and are legally bound by them, whether or not you have read them. If at any time you do not agree with these Terms of Use, please do not use our Products.
Your use of MySouCBD.com is subject to Soul’s Privacy Policy. Please review our privacy Policy, which also oversees the Site and informs users of our data collection practices.
You are granted a non-exclusive, non-transferable license to access and use www.MySoulCBD.com only according with these Terms of Use. As a condition of your use of the Site, you warrant to Soul/MySoulCBD.com you will not use the Site for any purpose that is unlawful or prohibited by these Terms of Use. You may not use the Site in any way which might damage, disable, overburden or impair the Site or interfere with any other person’s use of the Site. You may not obtain or attempt to obtain any information through any means not intentionally made available through the Site.
Medical Disclaimer
The information found on MySoulCBD.com is for informational and educational purposes only. As with any health supplement, we recommend that you consult a physician before using any of our products. You should always speak with your physician or other healthcare professional before adopting any treatment for a health problem or before using any of our products. If you have, or suspect that you have a medical problem, promptly contact your health care provider.
Our Products are not to be perceived as or relied upon in any way as medical advice or mental health advice. The information provided through our Website, Brochures and Advertisements is not intended to be a substitute for professional medical advice, diagnosis or treatment that can be provided by a physician, nurse, mental health practitioner, physician assistant, therapist, counselor, licensed dietician or nutritionist, or any other registered or licensed health care professional.
So not stop taking any medications without speaking to your physician, nurse or mental health practitioner, physician assistant, therapist, counselor, licensed dietician, nutritionist, or any other registered or licensed health care professional.
We are not providing health care, medical or nutrition therapy services or attempting to diagnose, treat, prevent or cure any physical, mental or emotional issues, disease or condition.
Our Products and Website Materials are for informational and educational purposes only. To the fullest extent permitted by law, we explicitly exclude any liability for any and all direct, indirect or consequential loss or damage incurred by you or others in connection with our Products and Website Materials, including without limitation, liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits, loss of savings, loss of data, and for any other loss or damage of any kind, whether caused by negligence, breach of contract, or otherwise, even if predictable. You specifically acknowledge and agree that we are not liable for any offensive, aggressive or illegal conduct of any other Product or Website Material user, including you.
Sporting Governing Bodies
We are not responsible for your use of our products if they are not allowed for use by any amateur or professional sporting governing bodies. You are agreeing to use our products at your own risk if you participate in any organizational activity that bans the use of such products.
FDA Disclosure
Representations regarding the efficacy and safety of Soul Products have not been evaluated by the Food and Drug Administration. The FDA only evaluates foods and drugs, not supplements like these Products. Our Products are not intended to diagnose, prevent, treat, or cure any disease.
None of the statements made on our website have been affiliated or verified by the FDA. The products or content offered at MySoulCBD.com do not diagnose, treat, cure or relieve any medical or health conditions.
The Cannabidiol (CBD) in Soul is a natural constituent of industrial hemp plant and grown in the United States of America. Soul does not sell or distribute any products that are in violation of the United States Controlled Substances Act (US CSA).
Soul / MySoulCBD.com Copyright and Trademark
Our website contains content owned exclusively by us, including the text and graphics. Any unauthorized use of our Trademark, Product Design or Copyrighted Content is prohibited.
All our content, including but not limited to data, videos, graphics, text and other materials found on the Site are copyrighted unless otherwise noted and are the property of the company and/or a supplier to the Company. None of these materials may be used except as provided in the Terms of Use.
All trade names, images and trademarks contained on this Site, including but not limited to the name and trademarks “Soul” and MySoulCBD.com” are the property of the Company. Any unauthorized use of this Content may violate the Trademark and Copyright rights of the Company.
Class Action and Arbitration
You and Soul, and its legal entity or any subsidiaries, agree that any proceedings to resolve or litigate any dispute, whether through a court of law or Arbitration, shall be exclusively conducted on an individual basis. You agree that you will not seek to have any dispute heard as a class action, representative action, collective action, or private attorney general action. Arbitrations under this Agreement will take place on an individual basis, and class actions are not permitted. This agreement does not allow class or collective arbitrations, or class actions, even if Arbitration rules would.
You agree that any claim or dispute in connection with use of this Site, use and/or purchase of any of our Products through our website or any information or content stored or viewed on our Site will be resolved by binding Arbitration rather than in court, except for certain small claims actions. By agreeing to Arbitration, you are giving up the right to go to Court and assert any rights you may have, except for any matters that do not fall under this Arbitration clause as previously mentioned.
All parties agree that they are waiving their rights to a trial by jury and that any dispute must be submitted to binding arbitration. By placing an order on our website, you irreversibly waive any right you have to join claims with those of others in the form of a class action or similar procedure. Any claims relating to your usage of our website or product must be asserted individually.
Information We Require
We may request certain information from you in order to process your purchase, including your name, address, telephone number, e-mail address, credit card information, and information about your health goals or other information as required. Your information will only be subject to disclosure as stated in our Privacy Policy Section. As part of using our service, you must be at least eighteen years old.
Limitations and Liability
In the event of any problem with our website or any of its content, you agree that your sole remedy is to cease using our website.
Errors and Omissions
Soul/MySoulCBD.com makes no warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information provided on our Website. Every effort has been made to present the most accurate, up-to-date information, but because the nature of scientific research is constantly developing, we cannot be held responsible or accountable for the accuracy of our content. You acknowledge that such information may contain inaccuracies or errors and we are not liable for any such inaccuracies or errors to the fullest extent permitted by law.
The information and software used throughout the Site may include inaccuracies or typographical errors. Soul/MySoulCBD.com and its suppliers make no representations about the reliability or accuracy of information, products and related graphics contained on the Site. All such reliability or accuracy of information, products and related graphics are provided “as-is” with no guarantee or condition.
Website Use Indemnification
You agree to indemnify, defend and hold harmless Soul/MySoulCBD.com, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use or inability to use the Site.
Soul Electronic Communications
www.MySoulCBDcom is an E-commerce Site, therefore visiting www.MySoulCBD.com or sending emails to Info@MySoulCBD.com constitutes electronic communications.
You consent to receive electronic communications and you consent to all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site.
Your Soul Customer Account
If you use this Site, you are responsible for maintaining the confidentiality of your customer account and password and for restricting access to your computer. You are responsible for all activities that occur under your customer account or customer password.
When you register with the Company and/or Site, you consent to receive notices, announcements, disclosures, reports and communications concerning Products or other correspondence from the Company.
Online Commerce/Purchases
If paying by credit card, debit card or PayPal, or any other agreed upon electronic method, you give us permission to automatically charge your credit card, debit card or PayPal, or any other agreed upon electronic method as payment for your Product without any additional authorization, for which you will receive an electronic receipt. Should you be provided with a PayPal or other invoice instead, you are required to manually pay it by the due date on the invoice or your Product will be put on hold until payment is made.
Payment disputes will be solved via our office in Portugal.
In the event payment is not received by the due date, your Product order will not continue and we reserve the right to terminate your access immediately and permanently.
Third-Party Websites
We may provide links to third party websites containing health information, product reviews, and other content that might be of interest to our customers. We are not responsible for the content on these third-party websites and you use it at your own risk.
Third-Party Websites Indemnification
You agree that if any third-party claims against us, or damage directly to us, occurs as a result of your use of our website, product, or any other good or service provided by us, you will indemnify us for those claims and/or damages, including by paying our reasonable attorneys’ fees and court costs.
Billing Descriptor
By placing an order with Soul CBD you will be charged the amount listed at checkout and your order will be processed and shipped within 1-2 business days. Orders are processed and shipped with USPS (unless otherwise selected). Your purchase will appear on your credit card statement as "www.mysoulcbd.com".
Mobile Message Service Terms and Conditions
The Soul CBD mobile message service (the "Service") is operated by Soul CBD ("Soul CBD”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. We may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides updates, alerts, information, promotions, specials, and other marketing offers (e.g., cart reminders) from Soul CBD via text messages through your wireless provider to the mobile number you provided. Message frequency varies. Text the single keyword command STOP to +1 (844) 703-0847 to cancel at any time. You'll receive a one-time opt-out confirmation text message. If you have subscribed to other Soul CBD mobile message programs and wish to cancel, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to +1 (844) 703-0847 or email info@mysoulcbd.com
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages, including, without limitation, notifying us immediately if you change your mobile number.
You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages or costs arising from your use of the Service or from you providing us with a phone number that is not your own.
You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.